Naina Resort & Spa - Sha Extra Plus Patong, Patong
About the Hotel
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
What our guests says about facilities
General
- Non-smoking property
- Free Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- Baggage storage
- Gift/Newsstand
- Fireplace
Sports & Fitness
- Fitness center
- Fitness studio
Guest Parking
- Refrigerator
- Electric kettle
Services
- Paid airport shuttle
- Paid city shuttle
- Free beach shuttle
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Wedding services
- Stores/Commercial services
- Bell staff/Porter
- Computer connection
Dining
- Paid breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Outdoor dining area
- Picnic area/ Tables
- Coffee/Tea in lobby
Business
- 24-hour business center
- Meeting/ Banquet facilities
Children
- Cribs
- Paid babysitting/ Child services
- Children's pool
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Beach towels
- Sun loungers
- Garden area
- Barbeque grills
- Television in lobby
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Treatment room
- Library
Room features
- Air conditioning
- In-room safe
- Sitting area
- Dressing area
- Terrace
- Balcony
- Tea and coffee facilities
- Dining table
Bathroom
- Free toiletries
Self-catering
- Refrigerator
- Electric kettle
Media
- Flat-screen TV
- Telephone
- AM/FM alarm clock
Location
Reviews and Ratings
I had a lovely stay at this hotel, thanks to the incredibly warm and helpful staff, particularly Bee, Nut, and Tun. The location is peaceful yet close enough to the beach for easy access. The rooms were spacious and clean, right by the pool. However, my experience was slightly dimmed by the cleanliness of the initial room and some issues with air conditioning. Overall, it’s a good value for money.
I was genuinely disappointed with my stay at this hotel. The positives included a nice pool and some tasty omelets at breakfast. However, the overall experience was marred by poor staff attitudes and issues with the room cleanliness and maintenance. It's frustrating because there’s potential, but several factors make it hard to recommend.
My experience at this hotel was frustrating. While the location was decent, the room conditions were disappointing, to say the least. Despite the lovely staff, the overall quality did not match the resort and spa expectations advertised. There were numerous cleanliness issues and service shortcomings that made my stay unenjoyable.
Overall, the experience at the resort was quite mixed. While the location is appealing and the garden views are stunning, the lack of attention to service and room quality detracted significantly from our stay. The amenities were not as advertised, and the dining options left much to be desired, especially the breakfast. However, the friendly staff and beautiful surroundings provide some redeeming qualities.
The hotel had a lovely room with a nice balcony, but the service and amenities fell short of expectations. While the location was decent for accessing Patong beach, the dining experience was lacking, especially during breakfast. Overall, it was a mixed stay with room for improvement in several areas.